Before we begin today’s lesson, I want to remind you of this. Congress said that most plans are more expensive than they should be. Also, they said that most employers and employees don’t even know how much their plan costs them. Please be nice to service providers (vendors), but be careful of who you hire. Only hire a vendor who will optimize your plan according to the instructions YOU give to him or her.
Many years ago I was working my way through college, and I had a barber who was really a cool guy. He wasn’t good at cutting hair, but he was cheap, and at that point in my life I had to watch every penny. My barber was always busy–it turns out that other people must have thought he was cool, too.
One day, while I was waiting my turn for a haircut, I saw something that I had not seen before: My barber asked each customer how they wanted him to cut their hair; then, he would look them right in the eye and repeat what they told him to do–”Okay, you want me to take a little off here and there, but you want it longer here…got it!” The only problem was this. He cut every man’s hair in the very same style. That’s right, his customers looked alike as they left his shop! And, at that moment, I realized that after he cut my hair I would look like the rest of his customers–no matter how I asked him to cut my hair! Imagine getting a haircut; then, you notice that every woman is leaving the beauty shop with the same hairdo. How would you feel about your new hairdo?
You may be thinking, “What the heck does that have to do my 401(k) or 403(b) plan?”
Well, there are many cool vendors (service providers) who know how to advertise and market, and they are highly trained salespeople, as well. In fact, they know every one of your objections before you say one word. Now, that would not be bad if they were acting in your best interests and set up a plan for you that is optimal.
Facts are facts: Not one vendor will fire his or her company for selling you a high cost plan that only appears to be low cost. Nor will he or she refer you to a truly low cost service provider who can provide better service for a lower fee.
My point is this. If you really want a truly low cost plan, you will have to set it up yourself by giving the vendors instructions on what you want them to do. But you should seek advice (from the vendors your hire) on the laws, rules, and regulations. However, just remember that it would be a mistake to ask a vendor how to set up a truly low cost 401(k) or 403(b) plan.
This is the bottom line: Your plan is either optimal or it is not. The word “optimal” means that it is truly low cost with a core mix of investments that match the market’s performance day-after-day, month-after-month, quarter-after-quarter, and year after year. Easy!
If you could sit in on some meetings with various service providers and employers, you would see and hear about the same thing at every meeting–no matter which company or who gave the sales presentation. Just like my barber, who was good at acting like he listened to his customers, service providers will waste your precious time asking you many questions, but they will sell you whatever is profitable for them. Remember, you must protect the employees (participants in the plan) at all times.
Lessons learned:
Lesson 1: If a service provider happens to be an insurance company ( No, I am not picking on insurance companies), then every plan they sell will look the same–no matter what the employer says he or she wants. Ditto for brokerage firms, mutual fund companies, registered investment advisers, and financial planning firms. No matter what the employer tells a service provider, he or she will come out of that meeting with a 401(k) or 403(b_plan that looks like all of the others that that vendor recommends.
Lesson 2: Not one salesperson (vendor) who works for a brokerage firm, mutual fund company, registered investment adviser firm, financial planning firm, or insurance company has at least a ten-year track record of picking mutual funds that beat a diversified, core, mix of no load, low cost index funds in performance. Yet, they may try to encourage you to make a costly mistake by picking a mix of managed funds and/or asset-allocation, target-date, lifecycle, lifestyle, and balanced funds from a large universe of 10,000 or more funds. Just think about it. What they are really doing is encouraging you to experiment with the employees’ (participants’) retirement money. Is that prudent? No! Instead, it’s prudent to give employees a diversified, core, mix of no load, low cost, index funds that will match the market’s performance. Employees who think they can beat the market (index funds) can set up low cost self-directed accounts. See?
Now do you see why it would be a mistake for you to ask the service providers to assist you in setting up a plan? Always, ask for a track record of at least ten-years and watch out for cherry picked funds that the investment adviser did not pick for any 401k or 403b plan, back them. And watch out for cherry picked time frames, too.
Lesson 3: Rather than ask service providers (salespeople who have inherent conflicts of interest) for advice on how to set up a 401lor 403b plan, it makes more sense to give vendors instructions as to what you want them to do for you. For instance, you can pick up your telephone and say, “Can you get me the following items?”
- A diversified, core, mix of no load, low cost index funds? Pay not more than 0.07% to 0.20%, per year.
- Low cost self-directed accounts for employees who still believe they can beat index funds in performance.
- Low cost recordkeeping and administration that is timely and accurate. Pay not more than the benchmark, which is $25.00, per eligible employee, per year. Remember, no hidden or camouflaged costs are allowed, because they create the illusion of a low cost plan and you may not catch it if you are not paying attention.
That’s how you set up a truly low cost plan with a core mix of investments that will at least match the market’s performance.
By the way, you can learn more about how to set up a 401(k) or 403(b) plan that is optimal (truly low cost), right here, free.
Best wishes,
Your teacher, Frank Cirullo